Customer Services Service Standards Consultation

We are committed to providing residents with a high quality and personalised service that is always prompt and courteous. We will treat all enquiries fairly, professionally and with respect.

Due to this commitment we have drafted a proposed Customer Services Service Standard document which we are looking for open and honest feedback from residents on.

We would like to hear from you regarding your thoughts on the content and wording of this document.

To access the Customer Services Service Standards document please click on the document on the right hand side of the screen.

Please add any comments you have in the survey section below.

Consultation closes on Friday 30th December 2022.