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Consultation has concluded
We are committed to providing an open and straightforward way for residents to make a complaint.
We want to create a positive environment in which complaints are welcomed and resolved early where ever possible.
Due to this commitment we have drafted a proposed Complaints Service Standards document which we are looking for open and honest feedback from residents on.
We would like to hear from you regarding your thoughts on the Complaints Service Standards document including the content and wording.
To access the document please go to the right hand side of the screen and click on the document.
Let us know about any comments/changes you feel would improve the document in the survey section below.
Consultation closes Friday 30th December 2022.
We are committed to providing an open and straightforward way for residents to make a complaint.
We want to create a positive environment in which complaints are welcomed and resolved early where ever possible.
Due to this commitment we have drafted a proposed Complaints Service Standards document which we are looking for open and honest feedback from residents on.
We would like to hear from you regarding your thoughts on the Complaints Service Standards document including the content and wording.
To access the document please go to the right hand side of the screen and click on the document.
Let us know about any comments/changes you feel would improve the document in the survey section below.
